Zolo liberty earbud trouble

Hello everyone… well i’ll star by saying that i was súper excited to get my zolo earbuds, they sound very well, i just has a little trouble getting the rigth fit but i finally got it. Today is my 4 day using them and sudenlly i didnt hear the left earbud… so am very dissapointed, i dont know how to make it sound again, the press button stil responds but theres no sound, am very sad, any advice? Plz

HI @Vivian_Villagran , you will probably receive more feedback and assistance if you keep your query to a single post rather than multiple. Please continue under your original post here;