What differs Anker from their rivals?

Your views, thoughts or any factual information is welcomed! :slight_smile:

2 Likes

The customer service and 18 month warranty for me. A couple of my lightning cables developed faults about six months after I got them and they were instantly replaced with no fuss or hassle.
Usually, itโ€™s send the faulty ones back first and wait for the replacements but as a goodwill gesture for the inconvenience caused they just sent my replacement cables within a couple of days.

2 Likes

Check out this blog post to see what goes into Ankerโ€™s design of a power bank.

2 Likes

Wow! That is pretty amazing! Good job Anker!!! :slight_smile:

1 Like

Great to hear! :slight_smile:

1 Like

Build quality.

Price (when promotions).

Customer service - had 1 failure and they addressed satisfactorily.

Product set, not perfectly complete but pretty darn close.

A bit of fun also with Periscope etc - this forum example.

3 Likes

Customer service.
I have a lot of faith in their products, and completely believe that they will be reliable.
However, I also have the security of knowing that IF any product does fail, I will be able to resolve the matter quickly, easily, and to my satisfaction.

Canโ€™t want anything more than that.

2 Likes

Build quality and customer service, hands down.

2 Likes

Mine would be;

  • build quality / compatibility
  • price
  • 18 month warranty
  • customer service
3 Likes

The 18 month warranty and excellent customer service for me. Their products are high quality and durable. I have came across other brands who produce the same products in similar quality. But their warranty is not as good and their customer service was terrible.

Anker have always been helpful and very friendly when I contact them.

3 Likes