unable to add eufy by anker additional doorbell chime to homebase 2

Hi there, I bought recently a set containing the Eufy video doorbell, homebase 2 and additional doorbell chime. The installation and setup of the homebase and doorbell, using the app went OK. They both work well. But I can’t install the additional doorbell chime using the USB dongle with the homebase 2. When I try to install the chime using the app the app freezes. I tried to delete and install the app but that didn’t work. Has anyone the right answer for me how to install?

May be you get an answer here as well :

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