Stability of Roav Viva - Music keeps breaking up
Android phone with latest firmware/software on Samsung S8 n Roav
I am having “breaking ups” or what seems to be connectivity issues when using Roav. every 30s or so, my music service will break. unable to even finish a complete song. no matter what music service i use.
I tested it in my car which engine is on n stationary. same issue. mobile was also placed open n unblock.
If i ask for new flash, i believe due to the connectivity, alexa tends to repeat the news where it broke off all over again.
The time i remember it was gd was when i juz bought it.
Anyone having this issue? Is the common?
Sometimes is any apps in your phone may cause that problem. Try uninstall all apps, or reset factory, if the problem persist test yiu roav in other device.
@alextoh Please try a different phone or different network environment to see whether it make any difference? If the issue still remains, please contact us@ firstname.lastname@example.org.
does the music service pause and break up with other Bluetooth Speakers/headphones how about you plugin a AUX cable.
I have similar issues with my android phone (its an older device) but mine issue is a hardware issue. I would contact support. They can help figure whats going on.
My samsung s8 plays well thru bluetooth using spotify n iheartradio using the same phone n same network and when phone is placed at the same location. Tats how i tested it. High chance its connectivity with roav viva.
Hi element321. I m using the version wif no aux. When i got my unit. The 1st firmware upgrade was fine. Then then follow up firmware upgrade i realise the issue. I feel the software part is key to my issue.
Btw. Did u try to use the aux in the connect anything else? Like aux to usb - to power up google mini?
Ya. When in doubt reboot reset reinstall
I’ve had issues with speakers and earpbones. If I plug in an aux cable or use my old iphone 4 they work fine. I’m about to by a new galaxy note 9 or s9. We will see if it’s an android/anker issue or just my old phone acting up.