Hi guys, i hear a strange background noise (like you watch a very low quality streaming) in the solo spoken video, while listening music is irrelevant, and the treble note buzz a little, this thing is given because they use bluetooth or because of the quality of the earphones? Thanks for your help.
from what you have described it sounds like a blown speaker. Email firstname.lastname@example.org tell them any steps you have taken so far the serial number and order number they will be happy to exchange headphones for you.
But for the background noise of for the buzz treble?
Try using the headphones with a different device and see if you still notice the same thing. Also you can try a fresh unpairing and repairing with your phone to see if that helps
Now i can try with one different device (tomorrow can try with another) and happen the same thing: background noise and treble notes are buzz, maybe i have to try run some burn-in test?
Is it music in your phone or streaming? I’m wondering if it could be the quality of the music or stream. If all else send a message to email@example.com