Soundcore Life Q30 not connecting to app

Hi, I’m currently having trouble connecting my Life Q30 to their app, which says they haven’t been connected for over 2 weeks now. How can I fix this and get the app to register them again?

Hi @SpiroKontos , have you tried reinstalling the app (Soundcore) with a fresh pairing while signing into your account on the app?

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Just did exactly that a while ago before your reply and it fixed the connection issue.

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Good to know :ok_hand:

Thanks for the information. I’ll figure it out for more. Thanks again.

hello. I am facing exactly the same issue. I did uninstall and reinstalled the app but did not solve the issue