Soundcore Life P2 disconnection problems

So I bought these earphones less than 2 weeks ago, no real issues until today as my earbuds will not disconnect from my phone when I place them in the case. I’ve tried cleaning them etc and the right one has disconnected but now won’t re-connect because the left one just won’t. Really unhappy with this considering they are just shy of 2 weeks old, anyone get any advice?

Based on what you said it looks like a dud unit

Include proof of purchase, serial number and what you wrote above.

The only thing you could try is delete pairing on phone and re-pair but the fact it doesn’t disconnect when in case looks very like dud.

ugh…just when I’m looking for my wife since she’s tired of the band one. But then again every there is always that slim chance to get a dud