Soundcore Flare no sound


I have a soundcore flare that I just bought last Feb 2019. It was working well until a while ago when it just immediately shut down while I was playing some songs. I thought it was just lowbatt so I started charging it. Right now it connects to my phone but it won’t seem to play any music anymore. It is usually able to play songs even when charging but right now it won’t. It doesn’t even sound when it powers on or connects to a device. What should I do? Please help me because I don’t want my money to go to waste:(

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Have you tried to connect the speaker via AUX-cable to the phone?

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If the AUX cable also doesn’t work, please reach out to and they’ll be happy to assist you further!