Soundbuds Curve Music Only

I paired my SoundBuds Curve headset with my laptop in Wondows 10 but can only listen to music and cannot talk. When I tried the status of the device, the Soundbuds headset is always disconnected and cannot connect. Hope if anyone konws why and let me know how to fix it.

That sounds weird because if you can play music from your laptop to your headset, it should technically be connected. So if you haven’t already, try forgetting the device from your laptop and pair again. And also reset the headset by holding volume+ and - buttons together for about 2 seconds when powered off. See if that helps