I’d appreciate some help pairing my soundbud slims with my new laptop, they simply won’t connect and I get the message “We didn’t get any response from the device. Try connecting again”. I feel like I’ve tried everything so hoping you can help!
For background info:
My headphones have no issue connecting to my phone (Samsung) and old laptop (HP)
My new laptop (ASUS) has no problem connecting to my TV, phone etc…
With my new laptop I have tried the following:
I have updated all audio drivers
Windows 10 is up to date (there are no pending updates, or any requiring a restart etc…)
I have reset my soundbud slims and tried pairing multiple times
I have unpaired my soundbud slims from my old laptop and from my phone and it still will not connect to the new laptop
Too new cannot overlap too old if they don’t share profiles in common. The Bluetooth version is not the entirety.
If it’s a profile issue it usually manifests as poor quality as each side retreat to ever older profiles but can mean simply doesn’t work. Profiles and codecs sit more at the device driver level, version more at hardware. So you can have a software upgrade break what used to work.