Robovac beeps once every 20 minutes

One of our Robovacs has started beeping while sitting on the charger. It is showing a solid blue light and it emits a single beep every 20 minutes or so.

I think itโ€™s trying to call the mother ship! :wink:

Seriously, what gives?

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@brent10, sorry Sorry for all the inconvenience the RoboVac caused! Please be assured that we always stand behind our products and we are happy to assist you with an exchange if the problem turns out to be with it.

Just to make sure, would you please make sure the side switch is turned on(โ€œIโ€ means on, โ€Oโ€œ means off)? Then press the auto cleaning button on the top or on the remote. If the main switch is not turned on and the unit is on the base, it beeps but will not move.

And could you please shake/tap the wheels to see whether they are stuck, and if necessary, remove any hair and debris from them?

If the problem persists, please contact us via support@eufylife.com, and we are glad to arrange a replacement for you once we confirmed the issue and your order detail.

We appreciate your time and look forward to hearing from you.

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