Roav A1 - cannot connect to dash cam via wifi and app

Bought the A1 the other day. Wifi turns on fine, and I can connect to the camera wifi via my iPhone (iPhone X) but the Roav app keeps telling me to connect to wifi and does not recognize the dashcam. Help?

Do you see the Wifi symbol on the Dashcam.

Make sure the Wifi is Enabled and ON on the Dashcam before trying to connect.

Try to connect to Dashcam wifi after ensuring the WiFi is enabled.

Yes wifi on the dashcam is on and my phone says it’s connected to the wifi network.

Please try reaching to the Roav Support

They will have a resolution for you, please keep receipt / proof of purchase handy