Q30 Life - strange behaviour when switching between ANC and Normal mode


just interested if anyone else has got the same problem or if you have got any suggestions what could cause this…

When I change from Normal model to ANC on my new Q30 Life, the bass seems to behave completely unpredictable. Sometimes it completely disappears and the sound is very flat. But if I then go into the Soundcore app and switch between ANC profiles (i.e. indoor -> outdoor) the bass seems to be back… or not… very unpredictable.

Any suggestions? Could this be a fault with the headphones… or is this a “feature”?

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