PSA - Motion Detection Stopped Working [Eufy Security Cameras]

Couldn’t see if anyone experienced this before or not.

It had been some time since the last time my outdoor camera had picked up something. So I decided to do a Motion Detection Test (Settings Gear > Motion Detection > Motion Test Mode).

Normally if motion is detected, the red light would come on, but it wasn’t picking up anything at all. I had to disable the motion detection and enable it again, which fixed the issue.

On a whim, I decided to test all my cameras in the house and none of the motion sensors were working. I had to disable/enable motion detection on all of them.

If any one has concerns about their motion pick up, i suggest you test the cameras every now and then.

Thank you for reaching out! @veetee

If possible, could you please let us know the exact model of your device?

Please let us know your eufy account and the serial number for the Homebase, so we can check the firmware for you (

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Thanks, information sent