Problems using USB drive on nebula capsule

Hi I just got my Nebula Capsule.
I have a FAT32 formatted USB flash drive with MP4 and Mkv files .

I connect to capsule with adapter cable included.

When I go to file management I only see local folder and dont see the new drive.

Am I doing something wrong?



@Rob_Thompson2 Please try a working OTG cable to see whether it make any difference. If possible, please try a different Flash drive to see whether it can fix the issue.

If the issue still persist, please email us at, we will help you fix the issue for sure.

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