since I’ve updated my ROAV VIVA, it doesn’t understand my German commands anymore.
Please help me to get it back working/understanding the German commands.
Do i have to do some changes in the ROAV VIVA APP or maybe on my AMAZON/ALEXA ACCOUNT ???
Some idea what I’ve made wrong or left wrong by installation ??
PLEASE HELP ME !!!
Thank you very much.
Check out the app, perhaps there’s a language setting. If that doesn’t work, email firstname.lastname@example.org and they should be able to help you out. There also have Live Chat, but you have to catch them during their hours. Hope you get it resolved.
i wrote the German Support.
The Support Knows about this Problem, it should be fixed in about 1 Week.
Its not so easy to talk in English with Alexa if you want to hear Musik with a German Name for Example…
3 Months later, no good news.
today it comes a new Update 3.4.2
The Changes: UK, Canada, Australian an New Zealand.
I think that German is not right for Anker.
iam not amoused about this.
(A German User)
Please delete the Roav VIVA APP and then re-install it again to see whether it make any difference? Or please set your country to German of your Amazon account.
If still have problems please contact us at email@example.com. We will try our best to help you. Thanks.
thanks for this Information. My Amazon Accound was already set to German, But The Re-Installatian could help me.
I made an Update, after than. Alexa was speaking english with me too. I try to delete the Roav from my Amazon Account and reconnect it. AND
ALEXA SPEAKS GERMAN!!! YEAHHH
Btw: in the Version before them, the Roav Viva dont speak German anymore… the german support cant help me…