Problem of sound eufycam


j’ai acheté le pack y a un problème sur une des caméras. Je n entent pas le faut parler à proximité pour entendre. A l’enregistrement le son ne fonctionne pas .Est ce que je dois renvoyer la caméra? Merci de votre aide

I bought the eufycam pack. there is a problem with one of the cameras. I can’t hear the sound; you have to speak nearby to hear. When recording the sound does not work. Should I send the camera back? Thank you for your help

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Hi @pascaloufi33 :sunny:

To address your concern, by default, the speaker is turned off during live streaming. You can turn the speaker on via the toolbar. Once enabled, you can hear the sound from eufyCam’s side.

Hope this information helps. If we can offer further assistance in the future, please do not hesitate to contact us again. We’re always ready to help!

j ai activė le micro et le haut parleur et ça ne fonctionne pas
I activated the microphone and the speaker and it does not work