Pairing a new remote with the Robovac 11+

I lost the remote to my Robovac 11+, but found a replacement on ebay inexpensively. It doesn’t automatically recognize the new remote (does not respond to start button). Has anyone replaced their remote? Is there a trick to getting it to work?

Your best bet is to contact support as they will be better able to assist you

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As suggested by @Tank you would be best reaching out to for assistance

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I’ve reached out to support. thanks!

So, what’s up – how to pair new remote with 11+?