P2P Error Wired 2K Video Doorbell

Installed this per directions (replaced an Arlo doorbell) and it does not work. I cannot change the settings in the doorbell, I continue to get some P2P error, I get notifications but nothing records and shows in the “event” within the app. I have been back and forth with Eufy support for weeks now. I have three other 2K wired cameras from Eufy and 3 Wireless Pro 2 Eufy cameras running from the same 2.4g wireless signal. I have a strong signal where the doorbell is (like 30 feet from the router)…I have 350mHz upload speed and 300 download speed (so not a speed issue). and all other Eufy products work fine…except this one. They have sent me another doorbell with the same problems. What to try next?