Overlighted video after download

Hi all,

Does have anybody has issues with downloaded clips?
I have a apple Xr mobike…
the eufy security app works well. i can stream and look at all the video clips with good quality.
but if I download the clip to my mobile than suddenly the clip is overly lighted.
does anybody else have this problem?
is there a fix?

with regards

Elmer de Boer

PS it seems just with the camera I have outside

Why did you post this twice?

Closed as duplicate topic;