One of the Airpods not working

When I am trying to use the Anker Soundcore Liberty Air 2 Earpods, only one of the earpods is working. The left side of the earpod is working, however the right side is not. Whenever the right side is working, the left side is not working. How do I fix it so I can make both of my earpods work? I need help!!!

Can they be reset?