No sound on my Soundbud Slim

Hey everyone, my Soundbud Slim suffer from no sound, i can pair them to my Iphone but i don’t receive any sound even when i turne them on, Please i need your help they are my only bluethoot earphones.

I would recommend a reset. You do that by following these instructions…

In standby mode press and hold the ’ + ’ and ’ - ’ buttons simultaneously for 2 seconds.

Good luck!

I’ve done it and surprisingly i heard a sizzle and the buds shutted down, now they don’t want to turn on, even if i plugged them to the charger

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