I just received the Nebula Capsule 2 yesterday and when you pick it up and move it to say left or right or even up side down I hear a rattling noise like something is loose inside…is this normal?
hmm… that doesnt sound right.
if this was via Amazon, you can still return it,
Else please reach out to Nebula Support email@example.com at the earliest and keep the purchase information ready.
Nebula has 12-month warranty. Support might require a video to show / capture the rattling noise on video, and they may as well make an exchange for you (this is at sole discretion of Nebula)
Do let us know what the outcome is!
Hopefully you can get it exchanged