The projector gets as far as asking me if I want to continue with setup with my phone, then goes to a light blue screen with unrecognizable text. I do see a list of what looks like SSIDs, and I do see usb1 and wifi with red x’s next to them. There is a weird music video playing in the top left. I am unable to complete the setup of my projector. Any ideas?
We apologize for the inconvenience caused. But this is the first time we heard such issues from Capsule II users. May I bother you to contact our customer support team at email@example.com with a short video or 1-2 photos to display the issue? We will try best to make things right for you.
Thank you! Merry Christmas!
Anker Support Team
Resolved: Anker support told me it was likely the projector was going into test mode. From this screen, click up, then return, then it will pop up with a OK/Cancel screen in a different language I believe - select the button on the left and click select. Then the projector booted back up, but with a weird message overlaid on the welcome screen. I restarted again, and was able to proceed. Not the greatest Christmas gift experience, but I was able to get it working.