Motion detection irregular - Motion not always detected

Hi, I have a new eufy 2C installed at my front door. I noticed, that motion detection is not always working. It is not a general problem, some motion is detected, some not. I thought it may be a lighting problem, but this doesn’t make sense. Within a short time a motion far away (edge of detection zone) triggers recording, but the parcel service moving to the door is not recorded.
I already played aroung with sensitivity, until now this didn`t bring desired efects.

Any ideas or good practice?

Saw your post yesterday

Read this

Thanks for the comment @professor maybe I got lost in the support stuctures… Will check the other community!

1 Like

Good luck, I know that’s where the official support is, but I get the impression the support isn’t too brilliant anyway there…

1 Like