light affecting camera brightness.


mounted camera 2C undercover at front door. The area is like a portico and covers for about 2 meters. at the end of the portico there is obviously light in the day time. My camera is automaticaly dimming because its detacting the light and making for a dark resolution.

Any advise please… new to Eufy


Thank you for contacting eufy customer support.

We really appreciate you reaching out and letting us know your concern.

If possible, could you please send us a photo reference of the screen issue to

Apologized again for any inconvenience caused. Looking forward to getting you taken care of as soon as possible!