As the title says I often have issues with saving or downloading my motion detections from the eufy app to my phone.
Some of the issues I’ve experienced.
- First frames of clips are washed out although they play normally in App.
- First few seconds are blank/black screen although they play normally in App.
- Clip is completely unplayable, missing sound and or video.
App V1.1.0_168 on iOS 12.1.2
We are unleashing a plethora of bugfixes in the new update to the homebase. This should fix your issues.
The update is 22.214.171.124 (you can find this in homebase-> about)
OK, still waiting on the 126.96.36.199 update.
It should be pushed to your system by the end of next week!
We will be posting an official update explaining everything very soon. Thank you for your patience.