Issues with eufycam 2c installed today.

One of my 2c cams breaks up in image quality. The streaming image flickers to a black and white screen every few seconds. I also got an error message once stating failed to request -204. I recorded the footage also, but image of error is posted. The error, failed to request -204 resolved itself after a few mins, but it was followed immediately by a false motion notification.
WiFi signal strength states Good.

Thank you for reaching out.

Have you tried to remove the camera device and re-added again?

Could you please let us know your eufy account? And the also serial number for the camera device? Please send the information to

Remember your satisfaction is our top priority and we will be sure to resolve the issue for you.

I will do, but what is the eufy account that you need?

Thank you for your reply.

The eufy account is the email address you used to login to the eufy secuirty app.

‚ÄčThank you for your support. Have a lovely day.