How to return?

if there product problem, how to return?

In general you don’t return. Email with your order details and serial number, description of your problem, and usually you either resolve the issue or they send a replacement.

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In addition to what @nigelhealy has mentioned you can also call (depending on your location) using;

+1 (800) 988 7973 (US)
Mon to Fri 9AM - 5PM(PT)
+44 (0) 1604 936200 (UK)
Mon to Fri 6AM - 11AM(GMT)

Email is normally the best way but can take a few days during busy periods (competitions, discounts etc)