How long does it take for anker direct on amazon to send back an email?

After i returned my soundcore 2 on amazon anker direct sent me an email regarding my return. I sent an email back and after 9 days they still haven’t replied. Just wondering if this wait time is normal

Hi @soundlover , I would recommend you contact Anker directly via with your amazon order details for a faster response.


they emailed me first however, so i might just wait for anker directs email back.

@AnkerOfficial pardon me for asking, but how long is it usually?

I would email Anker support yourself and you should get a reply quickly