I currently owned a homebase 1 with 6 cams. I got a few question I hope @AnkerSupport can clear it with certainty.
Whats is the latest firmware version that has been pushed automatically to all Homebase 1? And does that allow Eufycam 2C to link with it?
There has been many discusssion about Eufycam 2C linking with Homebase1 after requesting support directly for an upgraded firmware. Does this “upgrade” only allows Homebase 1 to work with Eufycam 2C, or can that be applied to Eufycam 2 and also the wireless video doorbell?
Thank you for reaching out.
We really appreciate all your support in our brand, thanks again for being part of the Anker family.
The good news is we now have the eufycam Homebase compatible with the whole range! Please make sure your Homebase has been upgraded to V22.214.171.124 or above. And your Homebase is ready to pair with eufycam 1/E/2/2C.
The battery doorbell is comes with the Homebase 2, it can paired with the Homebase 1, but we do recommand to paried the device to the Homebase 2 for the better performance.
Hope this information helps. If we can offer further assistance in the future, please do not hesitate to contact us again. We’re always ready to help!
Thanks again for all your support. Have a lovely day!
Thanks @AnkerSupport. Is v126.96.36.199…System Version or Sub system version?
Curious to know in what way the doorbell performs better with the homebase 2?