help lines on display screen

lines on screen has the latest firmware
support has been no help
can anyone please help

It would be best to contact so they can arrange a warranty replacement if needed. The community here is also happy to try and help, but we’ll need some more information:

  • Which projector do you have?
  • Do the lines appear all the time or only in certain apps?
  • Adding a picture of the issue would help as well. Thanks!