floodlight camera

floodlight camera not recording video

Please contact support@eufylife.com.

@Dick4 Thank you for reaching out!

In this case, please try to raise the Motion Detection sensitivity for a try.

  1. Please make sure your camera is online.
  2. Please make sure you have enabled motion detection in your camera settings. You can go to check from the menu My devices > Select Camera > Camera Settings > Motion detection.
  3. Please make sure you have set the suitable motion detection sensitivity level according to the sensitivity setup guide.
  4. Please make sure you have enabled Video Record in the Security mode you have selected. You can go to check from the menu Security > Home/Away > Home/Away Settings > Video Record.

Any other concerns we can address in the future, please feel free to contact us.

Thank you for your support. Have a lovely day.