Factory Default settings

I finally got the HomeBase and Camera’s fully working. They all got the firmware updates and everything still seem to work fine. Yesterday it just stopped working. The HomeBase could not connect to the camera’s and my app couldn’t connect to the HomeBase. I removed the HomeBase because I thought I would just simply sync it up again. Well the HomeBase will not sync. I logged into my router and it shows the HomeBase with the MAC and the IP address so that part works. I click the reset button on the back and then hold down the sync button and it flashes red but won’t sync up.

I think we all have done the “Sync your product to your phone and router” before so its not rocket science but this just isn’t working. Is there a way to reset the HomeBase back to factory default settings?