eufycam 2 - Motion detect and black/blurred zones

Hello @AnkerSupport @AnkerOfficial @AnkerTechnical

first of all, english is not my native language, so sorry for some grammatical errors.

I want to pick up a topic, which was already mentioned by @yamyam, which is really important in germany, cause we have a law how to record videos from our security cams. If we create activity zones, we must be sure that we don’t record public places, like streets or the neighboring property. For this, it would be nice if we can blur/black out the unneeded sections. It could not be so hard to implement this in the current eufy security app.

So please, we need several free to place and multi-dot adjustable polygon zones (second step, the three zones right now would be a nice start), where only a record is made and saved when motion is detected IN THESE POLYGONS/in the three zones while all areas outside of the defined polygons/three zones are blackened or blurred! (for all who needs it because of legal compulsion)

It seems, that many many people want this, so could you please implement this as soon as possible?

Thanks in advance.

If you have any further questions, please don’t hesitate to contact me.

Best regards


Thank you for reaching out!

We really appreciate you feedback in this case. You have our promise that our engineers would work day and night to improve this product and we are glad to have your support and understanding, which would be a huge encouragement for us to seeking continuous improvement.

Please noted that we have now applied the hexagon actity zoon in our doorbell serise.

We will consider the possibility of future development. Any other concerns we can address in the future, please feel free to contact us.

​Thank you for your support. Have a lovely day.

@Phlox Please don’t believe one single word of the previous post of @AnkerSupport !

They give a sh** on what we need and ask for, the have prooven it for 1,5 years now and the above said is said so many times in the past 16 months … not worth a penny. Just lies. Sorry to destroy your dreams, but ours already got destoyed by them several time. They do not even hold their own promises and said words.

So sorry to tell you that what you ask for will never be implemented as we (backers) already ask for it nearly 2 years already.

But thanks for trying.

Fun fact … or let’s better say SAD FACT:
You ask them for a hardly and lawfull needed feature in eufy cam and what do they do? They try to sell you another product, which is not part of your request and this topic! ROFL … epic fail anker…as mostly.

Wasn’t expecting that reply lol