Eufy Video Doorbell - bluetooth setup provlem

Just had the Eufy Video Doorbell 2K (Wired) installed, and am trying to setup from my phone with the app. At the “Voltage Diagnosis” screen, it then goes to a “Reset Device” screen. Following the instructions, I selected “I’ve heard ringtone.”, after which the app hangs on the “Connect Device” screen indefinitely, and every so often the doorbell chime goes off. What do I need to do here? I have Bluetooth on, but the app doesn’t want to connect? Do I need to connect Bluetooth from my phone setup outside of the app. If so, what’s the device name? I had multiple devices pop up, but none of them seemed obvious.


Hey @TK16
If you don’t get an answer to your question on this forum you could try the Eufy forum too.