Eufy floodlight cam wont detect new router

Upgraded to a new router yesterday. All devices are up except Eufy floodlight camera. I climbed up to press the sync button but no use. Also wifi doesn’t list floodlight cam on the list of wifi. Cannot change router in Eufy App.

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Hey @annielam
With changing the router has this effected WiFi coverage?
As the camera is accessible you could try moving it closer to get it registered.

If the router is producing your wifi is 2.4ghz on?
I belive, but happy to be corrected, the security system doesn’t run over 5ghz.