Eufy Cam continually going offline

I have had 4 Eufy Security cameras for 4 months, all in the same position for that whole time and stable until the last 10 days. Since then, one of the cameras, the one closest to home base, continually goes offline, I have to delete and re-add and it remains on the network for a maximum of 2 days and goes offline again. Help please!

Thank you for reaching out! @Djhirons

I am so sorry to hear that the camera issue for your device, please provide the following information so we can further look into this case for you:

  • The serial number (SN) located on the camera device
  • A short video depicting the problem (behavior, beeps, and indicator when it stops working) .

Please send the information to support@eufylife.com. Looking forward to getting you taken care of as soon as possible!