Eufy 2c

Got my 2c today works good but one camera won’t go into night mode. Every time I access it the spotlight comes on. The red nightvision lights don’t come one like my other one. Any help

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Hello! @Homestead Sincerely apologize for all inconvenience and confusion caused! Could you please check whether the ‘Auto Night Vision’ in the App is enabled?

-If no, please try enabling it to see whether it helps.

-If yes, please simply contact us via Our engineer team will help to check your device as soon as possible.

Sincerely thank you for your valuable time!

Check your settings in the app, you can choose spotlight or black and white night vision

Only night vision settings I can find is the auto night vision settings under the camera settings. I can’t find the screen you show. I believe this is home base 2 with the 2c cameras. Not sure if it is different from the other one. Thanks again!!