Efuy cam E base station alarm crackles?

Hello, I’ve just installed and tested the Eufy cam E base station and when sounding the alarm there is some crackle noise, sounds like a blown speaker, but I don’t believe the speaker is blown as the voice prompts all sound fine. Has anyone noticed if their base station siren/alarm sound crackly?


Not yet, new issue to me. The only “sound” problem i got several times is, that my homebase starts again to speak english with me instead of german, no reason to do so :angry:

Only a complete “cold” restart fixes it.

Maybe @AnkerOfficial @AnkerSupport got a hint for you?

1 Like

Can’t say I’ve heard any crackle sound when I’ve had the alarm go off to date…have you tried contacting support@eufylife.com with the issue and a small video sample so they advise? Could be a perforated speaker I guess…

The homebase likes to improve your English!
Educational action!:joy:

1 Like

Hey, @Antony, we are sorry for the inconvenience. We would like to help you verify the details of the problem, please feel free to contact us via support@eufylife.com.
Please provide your home base’s SN number and add some descriptions if it’s convenient for you. We will reply to you as soon as possible.

1 Like

:joy: … i rather would see eufy improving their eufy cam! :stuck_out_tongue_winking_eye:

1 Like

Dreams, wishes, dreams, wishes…