Just recieved my new Capsule Max, and am enjoying it, but for some reason I can log in to Netflix, but I only get to the choose user page, and from there I get an error message…
Thanks for letting us know your problem.
We haven’t encountered such issues. But could you please try the following suggestions to see if any help?
- Make sure that the Date&Time of your Capsule Max is up to date
- Try a different WiFi Network
- Clear data through App manager>Netflix>clear data
- Recovery: settings>about>recovery
If above doesn’t help, I would appreciate you could contact us at firstname.lastname@example.org for further help. Thank you!
Anker Support Team
I am having the same issue trying to connect Netflix through the Connect app.
A post was merged into an existing topic: Spam Links - ongoing
I found a solution yesterday, this is a Netflix problem and not a Capsule problem.
After creating a new Netflix password (something that was only possible after cleaning up cookies in my browser) I was able to log on from Capsule.