One of the greatest strengths of the Eufy is the ability to locally store recordings. Unfortunately we’ve seen a problem when the Eufy connection to the server goes down and no events are generated. My suggestion are for the Eufy to continue to record events and cache them locally. Once the doorbell is able to reconnect to the server, it would upload the events to the server who would then send notification events to connected devices. (No, it does not work that way already)
This is a serious issue which I hope gets addressed.