Just wondering if anyone has/is having an issue where the Eufy battery doorbell has weird auto white balance issues. Couple days once night time has ended my image is left with a red/pinkish tint… not the natural colours. A restart of the doorbell fixes the issues (pressing sync 5 times etc), but them it returns again randomly after night time…
Just wondering if this is a known issue, software or hardware?
Thanks for reaching out.
If possible, could you please let us know if the issue can always be fixed when you restart the device?
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If the issue still persists, please contact email@example.com, we will have the engineering team to look into this case for you.
So far the issue is always fixed when I restart the doorbell. Although this is not ideal as everytime I have to remove the doorbell to restart and then put back in.
As I purchased the doorbell from Amazon I have requested a replacement, so will let you know if the issue persists after the replacement.