Apple Approved Lightning Charger

My wife recently got the iPhone 7 and her Anker 6ft Lightning cable keeps triggering the phone to say the accessory is not supported. Anyone else having this issue?

Could possibly be the cable has developed a fault, you could also try a reboot of the iPhone (using home and power until you get the Apple logo) to see if it resolves. In the event it doesn’t I would log a support call with Anker if you cable is still under 18 months old (and has not been damaged in any way)

I don’t think this should be an issue as it is certified. I would contact customer support.

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Dear Jose,:slight_smile:

Thanks for taking the time to share your experience.:blush:

We’d like to begin investigating this incident right away. Could we trouble you to contact our customer service team at

If the product is determined to be at fault then we promise we’ll do everything possible to put things right.