I recently contacted anker about a broken Powerport 2 lite and they said they would replace it. But, I have not heard anything from Anker in a few days after I sent them a follow up email explaining the situation of how the charger is broken. Help?
I would just wait a bit. If they said they will replace, they properly are preparing to send you a new one. They normally will notify when the replacement underway. Anker is very good at this, from my experience.
Hi my friend, sorry for the late replying. We have received your email and a customer representative has responded you. Please check your email box and we will try the best to resolve the issue for you.