Hello I just bough a Anker SoundSync for my car.
Just to be clear I have a USB charger on my lighter plug that turns on when I turn on my car.
I connect the Sound Sync to that USB charger. (The USB charger works)
I needed a device that powered on and connected to my phone on turn on my car. This without pressing any buttons.
An I fount your Soundsync that was suppose to exactly that.
Before I purchased it I read the manual to check if it powered on when the USB powered.
In the manual it states: “SoundSync will automatically power on when the car is started”.
And also “When turned on, SoundSync will automatically connect to the last connected device if available. If not, SoundSync will enter pairing mode.”
So I would expect this to work.
But It does not. Every time I turn on my car it does not connect to my phone and I have to press the button on the Soundsync in order for it t power on and connect to my cellphone
Am I doing something wrong? It this a configuration that I do now know of?
Thank you for your help.
Hi @edsousa84 , do you get the same behaviour if you put your ignition to the ACC (or accessory position) for 2-3 seconds before starting the engine? I’ve read a few cases where the SoundSync Drive does not power on at engine start and this appears to resolve without having to unplug the USB cable first.
Feel free to reach out to email@example.com for further assistance under your warranty in case you have received a faulty unit…
Hello @ndalby, I am sure that the soundsync gets power because the led turns on. But it does not powerup fully.
Every othe device that I have powers on when I turn on my car.
And I do not have to take off and put on the usb cable. If I press the button on the soundsync for 2 sec it will turn on and connect to my phone.
If I’m not mistaken I believe Anker changed the way this acts due to some people’s power outlet always being powered in and they didn’t want this draining there battery. It also momentarily loses power when the car is cranked and caused issues for some people sothey changed it to having to press the button to power it on
@elmo41683 thank you for your input.
If they changed it they should at least change the documentation.
I will contact anker to see if it is possible to make the same change for my soundsync.
I have nothing to do with the documentation but I agree.
Thats the nature of things when you make purchases from third party sellers. Very few companies will honor a warranty when purchased this way. There are so many fakes and knockoffs out there its a way to protect the companies bottom line. Sorry for your troubles
Hi there I also bought this with the assumption that I could do this. I guess I should have looked for something without a battery in hindsight… I wanted to buy it from anker though - and otherwise it is great… would you guys be willing to release the firmware to make it behave like this again?