Anker soundcore sport ipx7

Hey guys/girls Iā€™m having trouble with my ipx7 when I turn it on it is blue for about 1 second and then it turns red for about 3 seconds and turns off if tryed charging it and stuff no help please help me on this :slight_smile:

Hi @Deox_Zach , it sounds like the battery is low or has a fault from what you have mentioned. Have you tried charging the SoundCore with a different cable and wall charger? If you have already done these basic troubleshooting steps I would suggest you reach out to support@anker.com with your purchase date and serial so they can assist your further and replace if you are still within your 18 month warranty.

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Thought just to point out IPX7 is a waterproof standard, not the model name :slight_smile:

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