I recently bought a Soundcore 2, my issue is phone calls. The speaker plays music great but when i answer a phone call the volume drops very low and i cannot raise the volume back up. I have an iphone 7 and the volume is less than the speaker on my iphone.
I have tried un-paring and repairing the Soundcore 2 also restarted the iphone but the phone sound volume didnt get any better.
Am i missing something what can i try next? thanks for you help
Have you tried adjusting the settings and volume for bluetooth kn your phone? As it is separate from your phones volume, also adjust the volume on the speaker itself too
Also try a hard reset on your phone
To force restart (hard reset) the iPhone 7, press and hold the Sleep/Wake button + Volume Down button for 10 seconds
As @elmo41683 mentioned, your iPhone maintains a separate volume for phone calls per Bluetooth device.
To adjust the volume, you need to:
- Press the volume keys on your iPhone…
- during an active phone call…
- while connected to the speaker.