I have just recieved the Anker A2524 . Plugged it in . Blue light is on. Place my new Samsung Galaxy S10 Lite on the stand and the blue LED flashes . I understand this means something about metal detected. But it wont charge in its vanilla case.
This could mean that the stand is not receiving enough power. What type of wall charger do you have it plugged in to? You’ll want to use at least a 5V 2A charger, such as one of Anker’s wall chargers or an iPad charger.
I’m using wal socket USB. It has no info on volts or amps designation. If this needs a specific power supply that should have been clearly stated. So if this is the case I will return this. Thx for the help.
Is this the one you have?
It’s worth trying a different USB charger just to help determine if it is actually the issue.
Unfortunately, most wireless chargers don’t come with a wall outlet, so the manufacturers can keep the price low and competitive.
For example, Anker also sells a version of the PowerWave Stand with a wall charger included, but the higher price typically turns people off and leads them to purchase a wireless charger without the wall charger.
I bought a new Power Wave stand from Amazon (the exact model recommended above in the link) that includes the Anker wall charger and even though I am not using a case it still flashes blue.
iPhone 8 Plus
Did you try a different charging brick? Maybe the one you got is faulty
Solution found at Apple support. Software glitch easily repaired by soft reset of iPhone.