Yesterday I updated my MacOS to the new macOS Catalina 10.15.4 version, and since then, my Anker model A8371 has not been working.
This model has ports for 1 HDMI cable, 2 USB-C - being 1 for charging, 2 regular USB, and a SD card. It was working fine yesterday, but since the update the only thing that works is the USB-C for charging the mac.
The moment I updated my mac the only ports being used were the USB-C for charging and the HDMI port.
Is there something that I can do to solve this?
hey, did you get it solved?
Thank you for bringing this issue to our attention via the community.
Please try driver in link: https://www.realtek.com/zh/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit-ethernet-usb-3-0-software
If the issue still persists, you can contact us via email@example.com and we will be more than happy to help you out as per the 18-month warranty policy.
Sorry for the inconvenience caused and thanks for your understanding.
Hey, yeah I did
I just had to unplug the hub, plug it upside down and restart my mac. Then i unpluged the hub again, reppluged it in the normal position and it worked.
Hope it helps somebody